Your new supervisor is struggling in their role. Here's why...

Top performing associates have characteristics that make them successful, such as showing up on time, finishing their work with speed and accuracy, and being a team player.  When this type of associate is tapped to become the next supervisor, the skills that got them here are different from those needed where they’re going. 

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Mike Mullican
Losing Productivity from Low Morale

To lower cost you can look at factors such as transportation, cost of goods, and facility expense, but a hidden cost lurking in your operating budget is reduced productivity caused by low employee morale.  You don’t have to fall victim to lost productivity!

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Mike Mullican
5 Minute Guide to RPA

Automation is already impacting the supply chain with goods-to-person systems, voice-enabled headsets, and conveyor systems.  RPA is another step towards blending the strengths of technology and humans to help companies remain competitive and create new operating models. 

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Mike Mullican
Giving Feedback to Low Performers

Having a conversation with an employee about their low performance is tough. How do you start the conversation? Where do you talk with them, in your office or their work area? What if they get angry with you? The reasons against having that performance conversation quickly pile up in your head.

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Mike Mullican